Privacy Policy

---

1. Who We Are

Jordan Media House ("we", "us", "our") is a content editing and social media management studio operating at jordanmediahouse.com. Our contact email is hello@jordanmediahouse.com.

This Privacy Policy explains what personal information we collect, why we collect it, and how we handle it when you visit our website or engage our services.

2. Information We Collect

We collect information you provide directly, including:

• Your name and email address when you submit the contact form
• Details about the platform you post on, the service you are interested in, and your editing style preferences
• Any additional information you include in the message field

We do not use cookies, tracking pixels, or analytics scripts on this website beyond what is necessary to serve the page.

3. How We Use Your Information

We use the information you submit solely to:

• Respond to your enquiry and discuss your project requirements
• Send you a quote or proposal if requested
• Communicate throughout the delivery of agreed services

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. How We Store Your Information

Information submitted through the contact form is received directly via email. We store client correspondence securely in our email system. We retain project-related communications for as long as necessary to provide services and comply with legal obligations, and no longer.

5. Your Rights

Under applicable privacy laws, including South Africa's Protection of Personal Information Act (POPIA) and, where applicable, the General Data Protection Regulation (GDPR), you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent to processing at any time
• Lodge a complaint with the relevant supervisory authority

To exercise any of these rights, contact us at hello@jordanmediahouse.com. We will respond within 30 days.

6. Third-Party Services

Our website uses Google Fonts to serve typography. This may involve a request to Google's servers, which are subject to Google's Privacy Policy. We do not use Google Analytics, Facebook Pixel, or any other third-party tracking service.

7. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

• Email: hello@jordanmediahouse.com
• Website: jordanmediahouse.com